Roland Corporation Australia Pty Limited (RCA) is part of the international Roland family of companies and as such is committed to protecting the privacy of each individual's personal information.
This privacy policy gives you details of our practices, including (a) what information we collect about you when you use the website; (b) how the information will be used or disclosed; (c) your rights with respect to our collection and use of your data and (d) how to update your personal information.
Roland Corporation Australia is an organisation that is bound by law to comply with the National Privacy Principles contained in the federal The Privacy Act 1988 ("the Act").
Roland Corporation Australia undertakes, as a policy, not to interfere with an individual's Privacy rights in the way we collect, use or disclose the personal information of any persons who provide Roland Corporation Australia with such information in the course of carrying out our functions as an Australian business.
Roland Corporation Australia at all time handles the personal information we collect, use or disclose in a responsible way, that ensures individuals full control over their own personal information, including the ability to permanently delete their record from the Roland Corporation Australia system.
What Information do we Collect, Why do we Collect It, and How is it Used?
Roland Corporation Australia is a distributor that collects and uses your personal information for the primary purpose of completing transactions through marketing product(s) and/or services to you - as permitted by the Privacy Act 1988.
We collect information from a variety of sources including our websites, warranty cards, customer surveys, questionnaires, emails, phone, letters, fax and any other form of communication that you may have with us.
Typically, the type of personal information that we collect may include your name, address, e-mail address, telephone number, fax number, credit card information, browsing activity when you visiting one of our websites and answers/responses submitted by your communications (including phone calls, fax, email, SMS and letters) to us about your interests in, and use of, various products, programs, and services.
The collation of your personal information helps us create a personalized profile of you with an aim of helping us develop, promote, distribute and market products and information services that we believe will better suit your needs.
In the case that you have indicated that you do not wish to receive marketing materials, we will only use the information provided for the sole purpose of providing the products and/or services you have specifically requested.
All personal information is used in accordance with the terms of this Privacy Policy.
Roland Corporation Australia may disclose information about individual users to third parties who provide services to Roland Corporation Australia and who agree to maintain the confidentiality of such information in accordance with the Privacy Policy. These third parties may provide a variety of services including, fulfilling product orders, managing or hosting our websites, helping create new content and promotions for the website, and sending or co-ordinating the sending of marketing communications to users who have consented to receive such materials.
In addition to using information about you for the specific purposes set out above, we may also use information about visitors to our websites to monitor consumer interest in our range of products and services, troubleshoot problems that may arise on our websites to customize your user experience on our websites. This is usually done by collecting information in the form of monitoring your IP address, cookies and browsing activities. We also protect against fraud or other criminal activity on our website.
Roland Corporation Australia will disclose information about individual users to governmental bodies or law enforcement agencies to assist in the prevention of criminal activities as required by Australian law. We may share information in order to investigate, prevent, or take action regarding illegal activities or suspected fraud, or to enforce or apply the terms and conditions of our agreement.
If you communicate with us, we may retain this correspondence to improve our products, services, and the Site, and for other disclosed purposes. We may use information you provide to us in order to send you updates, such as notifications of changes to the terms of our services or important information about our services and products.
Security
Roland Corporation Australia incorporates appropriate safeguards to endeavour to protect the security, integrity and privacy of the personal information that you have provided and we have collected and we have put in place reasonable precautions to protect information from loss, misuse and alteration. However, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.
In addition, while we take great care to protect your personal information on our Website, unfortunately no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, we cannot ensure or warrant the security of any information you send to us or receive from us online. This is particularly true for information you send to us via email. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best effort to ensure its security in our possession.
That is, Roland Corporation Australia will not be held responsible for any intercepted information sent via the Internet.
Our website may contain links to other websites. Even if an affiliation exists between Roland Corporation Australia and a third party website, we exercise no control over linked sites. Each of these linked sites maintains its own independent privacy and data collection policies and procedures.
We are not responsible for the privacy practices or policies of those sites. Similarly we are not responsible for any third party sites that may link back to ours.
If you visit a website that is linked to the Site, you should consult that site's privacy policy before providing any personal information.
Privacy Officer Contact Details
If you have any questions about this Privacy Policy, the privacy practices of Roland Corporation Australia or require further information, you can contact our Privacy Officer on:
The Privacy Officer
admin@rolandcorp.com.au
Tel. 02 99828266
Fax 02 99811875
38 Campbell Ave
Dee Why NSW 2099
Updating Personal Information (including Unsubscribing)
You have a right to know about the personal information that Roland Corporation Australia holds about you. You can amend your personal details here (hyperlink to log in) or contact our Privacy Officer as per above.
You can un-subscribe to any future communication from Roland Corporation Australia by emailing newsletter@rolandcorp.com.au with "unsubscribe" in the subject line.
Roland Corporation Australia Pty Ltd
Date: 10th April 2007